Refund policy

 

Return Policy -

We gladly accept returns on items within 14 days from the day of delivery for store credit. Returns must be received in NEW, UNWORN and UNWASHED condition with original tags attached. We reserve the right to deny any returns that show signs of wear or do not meet the above criteria.  Once we received and approved your return please allow 7-10 business days for your store credit to be emailed via E-Gift card. For return address and additional questions please email mashalboutique@gmail.com

Items not eligible for returns - 

  • Sale items
  • Accessories 
  • Swim
  • Bodysuits
  • Intimates
  • Home Goods

Additional details- 

Store Credit returned does NOT include shipping cost.

Merchandise returned past the 14 day window will not be processed.

Shoe returns must include the shoebox in its original package. We will not accept shoes that show evidence of being worn. 

Store credit does not expire.

We are not liable for any return packages that may get lost or stolen in-transit. Please keep your proof of postage as well as your return tracking number when shipping your returns.